Privacy Policy

1. Introduction

Rent Genius Inc. ("we," "our," or "us") operates the Rent Genius website and mobile application (collectively, the "Service"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Our registered address is: 14 York St, Toronto, ON, M5J 0B1, Canada.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Profile information and preferences
• Property search history and saved listings
• Communication preferences
• Payment information (processed securely through third-party providers)

2.2 Property Information

When you list a property, we collect:

• Property details (address, rent amount, features, amenities)
• Property images and descriptions
• Landlord/property manager contact information

2.3 Technical Information

We automatically collect:

• IP address and device information
• Browser type and version
• Usage data and analytics
• Location data (with your consent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our rental listing platform
• Process and facilitate rental applications and communications
• Personalize your experience and provide relevant search results
• Send you notifications about listings, applications, and account updates
• Improve our Service through analytics and user feedback
• Comply with legal obligations and protect against fraud
• Communicate with you about our services and updates

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Property Owners/Managers

When you express interest in a property or submit an application, we share relevant information with the property owner or manager to facilitate the rental process.

4.2 Service Providers

We work with trusted third-party service providers for payment processing, email delivery, analytics, and other business functions. These providers are contractually bound to protect your information.

4.3 Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights Under Canadian Privacy Laws

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Withdraw consent for certain uses of your information
• Request deletion of your personal information (subject to legal requirements)
• File a complaint with the Privacy Commissioner of Canada

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. When we do so, we ensure appropriate safeguards are in place to protect your personal information.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: